Jessica Young is a partner in TechCXO’s Executive Operations practice. She is frequently called on by investors, boards and senior executive teams to assist companies as an interim or fractional Chief Operating Officer, Chief Executive Officer, Chief Revenue Officer and/or Chief Commercial Officer. Jessica’s client engagements most often involve working closely with leadership teams to analyze, identify and execute on strategic initiatives to deliver process and organizational efficiency to all functional teams in the business: Revenue, Customer Success, Product and Executive Operations.
As a trusted client advisor, Jessica drives value at the intersection of strategy, operational excellence, technology and creativity. She is a collaborative leader with a proven track record of distilling complex issues down to clear, impactful, actionable insights, who is respected by clients as one of their own. She has a particular passion for what she calls “data-driven storytelling.”
A unique background in computer science + international marketing led Jess’s 20-year career to traverse data science and analytics, marketing technology, creative content and media, and SaaS. Her years in consulting have touched many industries including: technology, telecom, retail, CPG, financial services, construction and development and more.
Prior to joining TechCXO, Jessica most recently served as the COO of Artcloud, a B2B SaaS startup, shepherding transition from early to growth stage, improving operating margin by 35% over 24 months. She oversaw revenue strategy, business operations, finance and investor relations, while providing executive coaching to the CEO and original founders. She was also CEO of Wellspring Creative, a media production company in Atlanta.
Jessica began her career at Accenture (NYC) where she was part of the early stages of Accenture Marketing Sciences, which became Accenture Interactive.
Jessica received her Bachelor of Science in Computer Science from the University of Southern Mississippi and her MBA in International Marketing, from Thunderbird, School of Global Management.